Beyond The Cup

Last updated: 16/03/2026

1. Introduction

Beyond The Cup respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website or purchase products.

2. Personal Information Collected

We may collect the following personal information from you:

• Name

• Email address

• Phone number

• Shipping address

• Billing address (if different from shipping address)

• Account login details (if you create an account)

We also collect information when you use our contact form or subscribe to marketing communications.

3. How Information Is Collected

We collect personal information directly from you when you:

• Place an order on our website

• Create an account

• Submit a contact form

• Subscribe to marketing communications

We also collect certain non-identifying information automatically via Google Analytics for website performance and improvement purposes.

4. How Information Is Used

We use your personal information to:

• Fulfil and ship orders

• Contact you regarding your orders, including refunds or issues

• Provide marketing communications, including newsletters and promotional offers

• Improve our website and services

You can opt out of marketing communications at any time.

5. Sharing Your Information

We may share personal information with:

• AusPost for shipping purposes, including generating shipping labels and processing deliveries

• Stripe for payment processing

We do not sell your personal information to third parties.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss,

and unauthorised access.

• Account login and payment information is securely stored by Stripe.

• Other personal information is stored securely and accessed only by authorised personnel.

7. Cookies and Tracking

Our website does not use cookies for personal tracking. We do use Google Analytics to collect non-identifying information about website use to improve performance and user experience.

8. Access and Correction

You have the right to access and correct your personal information held by Beyond The Cup.

Requests can be made by contacting us at orders@beyondthecup.com.au

9. Children

We do not knowingly collect personal information from children without parental consent. If you are under 18, you should obtain permission from a parent or guardian before providing personal information.

10. Changes to This Policy

Beyond The Cup may update this Privacy Policy from time to time. Updates will be published on the website. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information,

please contact us via email at orders@beyondthecup.com.au or via phone at 1800 818 118.